Terms and Conditions

1. Introduction

Welcome to Urja Exim. By accessing or using our website (www.urjaexim.com), you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our website. These Terms govern your access to and use of our website, products, and services offered by Urja Exim (referred to as “we,” “our,” or “us”).

2. Business Overview

Urja Exim is engaged in the supply and trade of premium agro commodities, including but not limited to Basmati Rice, Pomegranates, Turmeric Fingers, and Sesame Seeds. All business dealings are subject to mutual agreement and confirmation of order terms.

3. Use of Website

By using this website, you agree to:

• Use the site only for lawful purposes.
• Not misuse or attempt to disrupt the website’s functionality.
• Provide accurate information when requested (e.g., contact forms or inquiries).

We reserve the right to restrict access or terminate use for users found in violation of these conditions.

4. Product Information

We make every effort to ensure that the information and product descriptions on our website are accurate and up to date. However, Urja Exim does not warrant that product details, availability, or pricing are error-free. Product availability is subject to change without prior notice.

5. Orders and Payments

All orders placed through our website or via direct communication are subject to confirmation by Urja Exim. Prices, shipping terms, and payment conditions will be clearly stated and agreed upon before order acceptance. We reserve the right to cancel or refuse any order in case of incorrect pricing, stock unavailability, or suspected fraudulent activity.

6. Shipping and Delivery

Delivery timelines depend on product availability, order quantity, and destination. We strive to dispatch products promptly and deliver them in the best possible condition. However, Urja Exim shall not be held liable for delays caused by logistics issues, natural events, or circumstances beyond our control.

7. Returns and Complaints

Complaints or issues regarding product quality or quantity must be reported within 48 hours of receipt of goods. Returns or replacements will be handled as per mutually agreed terms and only if the product is proven to be defective or not as described.

8. Intellectual Property

All content on this website—including text, images, logos, and design—is the property of Urja Exim and protected under applicable copyright and trademark laws. You may not copy, reproduce, or distribute any material without written permission from Urja Exim.

9. Limitation of Liability

Urja Exim shall not be held liable for any direct, indirect, incidental, or consequential damages arising from:

• The use or inability to use our website or services.
• Any inaccuracies or omissions in product information.
• Third-party links or external website content.

10. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policyfor details on how we collect, use, and protect your personal information.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the jurisdiction of the courts located in Mandvi, Gujarat.

12. Changes to Terms

Urja Exim reserves the right to update or modify these Terms and Conditions at any time without prior notice. The latest version will always be available on this website.